Welcome to Pucho Limelight. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect information when you access or use our marketplace platform, website, mobile applications, and related services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment-related information
• Profile details and account preferences

Transaction Information

• Purchase history
• Order details
• Payment records
• Refund and return requests

Technical Information

• IP address
• Browser type and version
• Device information
• Operating system
• Website usage data and analytics

2. How We Use Your Information

We may use collected information to:

• Create and manage user accounts
• Process transactions and payments
• Facilitate marketplace activities
• Improve platform performance and user experience
• Respond to inquiries and customer support requests
• Send service-related notifications
• Detect fraud, abuse, or unauthorized activities
• Comply with legal obligations

3. Sharing of Information

We may share information with:

• Service providers and business partners
• Payment processors
• Logistics and delivery partners
• Legal authorities when required by law
• Third-party vendors supporting our platform operations

We do not sell personal information to third parties.

4. Cookies and Tracking Technologies

Pucho Limelight may use cookies and similar technologies to:

• Enhance website functionality
• Remember user preferences
• Analyze platform performance
• Improve marketing and advertising efforts

Users may disable cookies through browser settings; however, some features may not function properly.

5. Data Security

We implement reasonable security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to maintain secure systems, no method of transmission over the internet is completely secure.

6. Data Retention

We may retain user information for as long as necessary to:

• Provide services
• Fulfill legal obligations
• Resolve disputes
• Enforce agreements and policies

7. User Rights

Depending on applicable laws, users may have the right to:

• Access personal information
• Correct inaccurate information
• Request deletion of data
• Withdraw consent where applicable
• Request a copy of stored personal information

Requests may be submitted through our contact channels.

8. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of external websites.

9. Children’s Privacy

Pucho Limelight is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will become effective immediately upon posting on the platform. Continued use of the services constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Pucho Limelight
Email: Info@pucho.online
Phone: +91+91 91288 30590

Address: Mumbai

By using Pucho Limelight, you acknowledge that you have read, understood, and agreed to this Privacy Policy.